A Step-by-Step Guide to Getting Your Perfect Landscape
Step 1:
Choose Product
Browse our Shop Page to decide what product best suits your needs.
If you don't see exactly what you're after, give us a call and we'll do our best to find it for you.
(250) 619-8133
Step 2:
Measure
Once you've decided what type of material you're after, measure the space you'd like to fill. This will ensure you get the correct amount of product for your job.
How to do this:
Measure L' x W' x H'
Then divide by 27
This will give you the number of yards needed to fill the space.
Note: Always measure in feet, to the nearest 0.5 foot. Always round up the nearest full yard.
We sell in full yards only.
Call if you need assistance: (250) 619-8133
Step 3:
Order Product
Now that you know how much you need, head over to our Shop Page and click on the product you'd like to purchase.
Product is sold in full yards, minimum per product is 2 yards.
Choose how many yards you'd like in the "Quantity" section.
Trucking is based on one load at a time, this means we can deliver up to 12 yards of the same product in one truckload.
Our standard trucking fee of $60 per truckload is added on checkout; rural areas may be subject to additional charges.
Multiple products cannot be mixed into one truckload.
If you have questions, give us a call:
(250) 619-8133
Step 4:
Request Delivery
Once you place your order you should receive an email (check your Junk Box, if you don't!) asking you to request your delivery date.
Click the link and request the date you'd like the product to arrive at your location.
We set delivery times as either AM or PM Monday-Saturday. The delivery driver will give you a call prior to delivery to confirm a more accurate timeline.
Once you've sent in your request you will receive an email either confirming your delivery date or suggesting another option (based on delivery availability).
Note: it can take up to 24 hours to secure delivery, so allow time between your purchase and your delivery request.
Please call if you have any special delivery instructions or questions: (250) 618-8133
FAQ
How do I know the volume of product I'll need for my project?
Here's how to measure your space to figure out how much you'll need to order:
1. Measure the Length of the space you want to fill (in feet, to the nearest 0.5 foot)
2. Measure the Width of the space you want to fill (in feet, to nearest 0.5 foot)
3. Measure the Height of how high you want the product to sit (in feet, to the nearest 0.5 foot)
4. Multiply these numbers together
5. Divide this number by 27
6. Round UP to the nearest yard
We only sell in full yards.
​
How much is your trucking fee?
Our standard delivery fee is $160 per truckload. Each truckload can hold up to 12 yards of one product. This is added to your order on check-out.
This standard delivery is within a 1.5hr driving distance. Our extensive network of materials on the island means we can usually provide trucking within a close proximity, but occasionally there will be additional trucking fees for deliveries that will take longer than 1.5 hours.
​
Where do you deliver to?
As long as there is truck access, we can get product to you anywhere on Vancouver Island!
​
What if I can't find the product I need on your website?
Give us a call! (250) 619-8133. We'll do our best to find what you're looking for.
​
Can I book multiple product types in one truckload?
In order to limit product contamination, we do separate trucking shipments for each individual product. Each product requries it's own trucking fee.
​
Can I buy in partial yards?
At this time, we only sell product in full yards. It is common practice to round UP to the nearest yard when calculating the volume of product you desire; this will ensure you have enough to fill the space.
​
Call us for any assistance: (250) 619-8133
As always, our team is here to help. Give us a call with any questions and we can help you through your purchase.
Thanks for supporting Gravel Direct!